We ship through different courier partners. By hand collection of Modules is strictly not allowed. Accommodating individual preferences for choosing courier brands is not possible.
Standard Shipping Time: 1-5 business days for delivery depending upon the distance from the origin (Kolkata).
Shipping costs are calculated based on the weight of your order, courier partner, and your delivery address. The most economical courier is chosen. Shipping costs are to be borne by the students.
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
We partner with reputable couriers to ensure timely and secure delivery. However, once your order has been handed over to the carrier, we cannot be held responsible for any delays, loss, or damage during transit.
Please ensure the shipping address provided is accurate and complete. We are not responsible for undelivered packages due to incorrect addresses.
If a student is enrolled in two different courses (e.g., Integrated and Optional Course), study materials will be sent as separate packages. Clubbing shipments into one is not possible.
If wrong or damaged Study Material is sent, it will be exchanged. Returns and refunds are not possible.
For questions or assistance regarding our shipping policy, contact our customer service team.